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Get ready for 10- digit dialing!

In July 2020, the Federal Communications Commission adopted an order approving the designation of 988 as the 3-digit dialing code to reach the National Suicide Prevention Lifeline. To facilitate implementation, area codes in 37 states where the 988 prefix is a working prefix and which now use 7-digit local dialing must switch to 10-digit local dialing. This includes our 785 area code.

Beginning April 21, 2021, you should start dialing 10-digits for all local calls — the 785 area code plus the 7-digit phone number. If you forget to do so during this transition period, your calls will still be completed. But starting October 24, 2021, you’ll be required to dial 10-digits when making a local call. Failure to do so will prompt a recording, reminding you to redial using 10 digits.

In addition to changing your dialing routine, you’ll also have to reprogram 7-digit local numbers to 10-digit numbers in any device that automatically makes calls for you, including:

  • Speed dial feature on a phone
  • Home security equipment
  • Personal emergency response system

If you have questions about this transition, please call your local Cunningham Telephone & Cable office.

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